A warm welcome, and a proper first visit.
EyeSmile offers comprehensive first appointment for all new patients, helping us make the best decisions whether you need a dentist, optometrist, audiologist, or you want a youthful appearance with our facial aesthetics team. To avoid surprises, this is what you can expect when you choose EyeSmile as your multi-disciplinary practice of choice in Whitton, Twickenham.
Or call 020 8755 7900·Whitton, Twickenham
Here for a routine dental check-up? Read about check-ups and examinations.
View check-up detailsFrom first call to first visit, step by step.
01
Get in touch
The first step is to book a first consultation with one of our departments. You can book online using our contact form, call our team during operating hours, or send us an email. We match you to the right clinician at a time that works to your schedule.
02
Arrive a few minutes early
We ask all new patients to arrive approximately ten minutes before your appointment. This gives you the time to complete your medical history form and enjoy a cup of coffee. The form can be filled in online in advance if you prefer, simply let our team know when making your appointment booking.
03
Meet your clinician
You will meet your clinician on-time, where you have a comprehensive consultation, where they will take your clinical history, carry out a thorough investigation, along with an honest chat about any findings. You will leave your first appointment with a written treatment plan, along with an itemised and transparent quote.
04
Treatment, on your timeline
We book your treatment appointment once you have decided to go ahead. This is worked to your schedule. We don't rush you into making a decision. Take your time to ensure you are one hundred percent confident in your decision before we proceed.
What to bring to your first appointment.
- 01
We ask all our new patients to bring any prescription medications with them to their first appointment, along with a list of any allergies.
- 02
Previous scans, X-rays or prescriptions if you have them
- 03
Current Glasses or Contacts
- 04
Details of any dental insurance policy
If you have these it is useful. Our team can request them from your previous clinician with your consent. It's not a problem if you are missing this information, you can sign the form during your consultation, enabling us to secure the necessary information.
What to expect during your visit.
Time
45 to 60 minutes
At EyeSmile, we never rush a new patient consultation. You are guaranteed an appointment long enough to carry out a thorough examination, listening to your concerns, and answering your questions.
Cost
Fully transparent
We believe in honesty in everything we do and you can find a full schedule of our consultation fees and treatment prices on our fees page. After your consultation, you will receive a personalised written quote, so you know exactly what it will cost, without any hidden fees.
Privacy
Private treatment rooms
We offer complete privacy with every consultation room being fully enclosed, ensuring you can not overhear other patients and they cannot overhear you, enabling you to have an honest discussion about your concerns.
Afterwards
Written treatment plan
Every patient will leave their consultation with a written summary of any findings, recommendations, and treatment options. We give you something to read over at home, so you understand the treatment before proceeding.
Nervous about dentistry? One third of new patients that arrive at EyeSmile have some degree of dental anxiety, it is more common than you think and you are not alone. At EyeSmile, we take this seriously, providing you with a comfortable, calm, and relaxed consultation and treatment, working at your space. Read more about our anxious patients approach, or let us know when you book your new patient consultation, so we can plan accordingly.

From 400+ Google reviews · Whitton, Twickenham
A clinic built around the patient experience.
We provide a different way of delivering patient care, which is what separates us from high street practices.
All four services under one roof
EyeSmile offers you dental, optical, audiology, and facial aesthetics from one practice in Whitton, Twickenham. Here you receive coordinated care between our clinicians, along with shared records.
thorough appointments
Our new-patient consultations are thorough. We take the time to examine you thoroughly, listening to your concerns and discussing any findings in a clear way. Our consultations are between forty-five and an hour in length, ensuring you receive the dedicated time you deserve.
Transparent fees
We provide complete transparency of our fees, which you can find on our fees page. After your new-patient consultation, you leave with a detailed, written, and transparent quote.
Experienced clinicians
EyeSmile has an experienced team of clinicians who are GDC and GOC registered, lead by Neeru Korpal, along with an NHS-experienced audiologist.
Ready to become a patient?
Call the clinic or send a message and we'll find a time that suits you.